Privacy Policy

How we handle your information

Information We Collect

When you request an estimate, schedule work, or contact us, we may collect the following information:

  • Property address and access details for project assessment
  • Project scope, measurements, and condition notes from on-site visits
  • Photos of current property condition (exterior, interior areas as needed)
  • Budget range and project timeline preferences
  • Contact information (name, phone, email)
  • Signed estimate and contract documents
  • Contact form submissions (name, email, phone, message)

Our hosting provider (Cloudflare) may automatically collect certain technical information such as your IP address, browser type, and referring page. This data is used for security and performance purposes only.

Property Assessment Data

When we visit your property to provide an estimate or perform work, we collect information about the property's condition, measurements, and project scope. This includes photographs of relevant areas, which are used for project planning, documentation, and quality assurance. All property assessment data — including photos, measurements, and condition reports — is stored securely and shared only with team members directly involved in your project. This data is never sold or shared with third parties for any purpose.

Project Documentation

Throughout the course of a construction or remodeling project, we maintain project documentation including:

  • Before, during, and after photographs for quality control and our portfolio (with your permission for portfolio use)
  • Signed estimates, change orders, and contracts
  • Material receipts, permit documents, and inspection records
  • Communications related to the project scope and timeline

Project documentation is retained for a minimum of 7 years to comply with contractor licensing requirements and to support any warranty claims. You may request a copy of your project file at any time.

How We Use Your Information

We use the information you provide to:

  • Conduct on-site assessments and prepare accurate project estimates
  • Plan, schedule, and execute your construction project
  • Pull required permits and coordinate required inspections
  • Communicate project updates, changes, and completion status
  • Process invoices and payments
  • Honor workmanship warranties on completed projects
  • Improve our services and project management processes

We do not sell, trade, or rent your personal information or property data to third parties. We do not share property photos without your explicit permission.

Third-Party Services

This website uses the following third-party services:

Cookies

This website uses minimal cookies necessary for basic site functionality. We do not use tracking cookies, analytics cookies, or advertising cookies.

Your Rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you, subject to our legal record retention requirements. To make a request, please contact us using the information below.

Contact

If you have questions about this privacy policy or your personal data, please contact:

Titan Construction Group
Serving Memphis, TN 38103
info@titanconstructiongroup.com

Last updated: February 2026

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